477bt's Privacy Policy

1 Definitions and Scope

This privacy policy applies to all digital platforms, services, and related operations of 477bt. "Personal information" means any information that can directly or indirectly identify you. This includes your name, email address, mobile number, date of birth, account details, and financial transaction information.

This policy applies equally to you regardless of where in Bangladesh you access 477bt's services. If you disagree with any term of this policy, please refrain from using our services.

2 Information We Collect

477bt may collect the following types of information from you for various purposes:

• Registration Information: Your full name, email address, mobile number, date of birth, and password are collected when you create an account.
• Identity Verification (KYC) Information: Copies of identity documents such as a national ID card, passport, or driving licence.
• Financial Information: Transaction details via bKash, Nagad, Rocket, or bank transfer.
• Technical Information: IP address, browser type, device information, operating system, and login history.
• Usage Information: Your gaming activity, betting history, preferred games, and time spent on the platform.
• Communication Information: Records of your interactions with us via live chat or email.

3 How We Collect Information

We collect information in the following ways:

• Direct Collection: When you open an account, fill out a form, or contact us.
• Automatic Collection: Through cookies, web beacons, and similar technologies that analyse your browsing behaviour.
• Third Parties: From payment processors (bKash, Nagad, Rocket) and identity verification service providers.

You have the right to control cookies through your browser settings. However, disabling cookies may limit some functionality of the platform.

4 Purposes for Using Your Information

477bt uses your personal information only for the following legitimate purposes:

• Managing your account and providing services.
• Verifying your identity and preventing fraud.
• Processing all financial transactions, including deposits and withdrawals.
• Implementing responsible gaming policies and monitoring at-risk behaviour.
• Responding to your customer support queries.
• Improving the security and performance of the platform.
• Sending important notices and updates related to our services.
• Providing bonuses, promotions, and personalised offers (based on your consent).

5 Data Storage and Security

477bt gives the highest priority to the security of your information. We take the following technical and organisational measures:

• Advanced SSL (Secure Socket Layer) encryption for all data transmissions.
• Application of industry-standard encryption technology for storing sensitive information.
• Firewall and access control systems to prevent unauthorised access.
• Regular security audits and vulnerability assessments.
• Data protection training for staff.

Data is generally retained for as long as your account remains active and for as long as required thereafter to meet legal obligations.

6 Data Disclosure and Third Parties

477bt never sells your personal information. We do not share information with third parties except in the limited circumstances listed below:

• Payment Processing: bKash, Nagad, Rocket, and banking service providers receive the information necessary to process transactions.
• Technology Partners: Technology service providers required to operate the platform, who work under strict confidentiality agreements.
• Legal Obligations: We are legally required to disclose information when demanded by a court order, government directive, or applicable law.
• Fraud Prevention: Cooperation with relevant security agencies to investigate suspicious activity.

All our third-party service providers are contractually obligated to protect your information.

7 Your Rights

As a user of 477bt, you have the following rights over your personal information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccuracies in your information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: In some cases, you may ask us to limit the processing of your information.
• Right to Data Portability: You may request your information in a structured format.
• Right to Withdraw Consent: You may withdraw consent given for marketing communications at any time.

To exercise these rights, contact our support team. We will process your request as quickly as possible.

8 Cookies Policy

The 477bt website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for the basic operation of the platform; these cannot be disabled.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help improve service quality by analysing usage patterns on the platform.

You can control cookies by changing your browser settings. Please note that fully disabling cookies may make some features of the website unavailable.

9 Protection of Minors' Information

477bt strictly refrains from providing services to anyone under the age of 21. We do not knowingly collect or process any information from minors. If we believe a user is under 21, we will immediately suspend their account and delete the associated information.

If a parent or guardian believes their child has registered on 477bt by mistake, please contact our support team. We will take the necessary steps promptly.

10 Data Transfers

Your information may be transferred to various countries for processing or storage purposes. For such transfers, we ensure that:

• Adequate data protection measures are in place in the receiving country.
• Applicable contractual safeguards are in effect.
• International data protection standards are adhered to.

11 Policy Changes

477bt reserves the right to update this privacy policy from time to time. For any significant changes, we will:

• Send a notification to your registered email address.
• Clearly announce the changes on the platform.
• Update the date of changes on this page.

If you continue using the platform after any changes, you will be considered to have accepted the updated policy. We recommend visiting this page regularly to stay informed of updates.

12 Applicable Law and Dispute Resolution

This privacy policy is governed by applicable law. Any dispute arising from this policy will first be addressed through negotiation. If a resolution cannot be reached through negotiation, the appropriate legal process will be followed.

We invite you to contact us directly with any complaints or concerns regarding data protection. We are committed to resolving any issues you have quickly and effectively.